Please Complete our Secure Order Form Below
All items in red are required.
Please abbreviate where possible, since field lengths are limited.

How to Help Us Ship Your Order Faster...

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BILLING INFORMATION
Your billing information must be entered exactly as it appears on your credit card statement. To avoid delays, please check your credit card Invoice for accuracy - see NOTES below.
First Name
Last Name
Company
Day Phone XXX-XXX-XXXX
Night Phone XXX-XXX-XXXX
Fax XXX-XXX-XXXX
E-Mail
Billing Street Address
If credit card is billed to a P.O. Box, please supply a different SHIPPING ADDRESS, WITH STREET ADDRESS below. We cannot ship using the U.S. Postal Service - read why.
Apt/Ste
(optional)
Please Abbreviate
Billing City
Billing State
or Province

International Customers - Please select "Not in USA or Canada". Click for details on International Orders.
Billing State
(Non-USA/Canada)

2-Letter abbreviation. Use only for Non-USA or Non-Canada orders.
Billing Zip/
Mail Code
US customers, please use only 5 digits
Billing Country
Click for details on International Orders.
SHIPPING INFORMATION
If shipping information is different than billing information, your order may be delayed for address verification - see NOTES below.
Alt. Address
Status
Same as Bill-To above
Bank already knows alt-address
I will call bank to add alt-address
Alt-Address used before - I'm an old customer
Recipient's
First Name
Recipient's
Last Name
Recipient's
Day Phone
XXX-XXX-XXXX
Recipient's
Company
Ship-To Street Address
No P.O. Boxes, please!
Apt/Ste
(optional)
Please Abbreviate
Ship-To City
Ship-To State/Prov.
International Customers - If appropriate, please select "Not in USA or Canada". Click for details on International Orders.
Shipping State
(Non-USA)

2-Letter abbreviation. Use only for International Orders
Ship-To Zip/Mail Code
Ship-To Country
Click for details on International Orders.
 
SHIPPING METHOD & PAYMENTS
Shipping
Method

SPECIAL 2nd Business Day Air saves about 1/2 off regular national rates! Click for details on International Orders. We cannot ship by the U.S. Postal Service (or to APO/FPO addresses) - read why. Canada shipments must select International Air.
Payment
Method

Click for details on International Acceptable Payments. If you're ordering for government agencies, schools and universities read about using Purchase Orders.
Card Type
International Customers - Click for details on Acceptable Payments for Non-USA Orders.
     Visa - MC - Discover - Amex
Card Holder's
Name

Exactly as shown on card
Card Number
Exp. Date
Card PIN Number To help us verify card
Located on your credit card - click for details
Bank's 800 Number To help us verify card
Located on your credit card - click for details


Additional Information
OPTIONAL - Please enter any added information if appropriate,
such as your Purchase Order number, your tax exempt number
and any other comments on processing and shipping your order.





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Shipping Policies & Notes
For Fastest
Service
Billing Information
To avoid possible credit card approval delays by your bank, please make sure that the BILLING information above reads exactly like your credit card invoice -- including your name, company, address, city, state, zip code and telephone number. You may find it helpful to compare your bank invoice to make certain everything is exactly right.

Shipping Information
Over 90% of our orders ship out the SAME DAY you order. To avoid any possible shipping delay here is what to do...

If you are shipping to a different address than on your credit card is billed to, your order may be delayed due to bank "AVS - Address Verification System" processing. If your bank does not know of the address you wish to ship to, a simple telephone call to them from you can add the alternative shipping address to your account. Unfortunately, we cannot contact your bank to add your shipping address - the call must come from you. Also, some banks may not process such requests for several days, which can delay your order. When you call them to add the alternative ship-to address you wish to use, you should ask them how long it takes for them to add the address, to make it available to merchants for address verification AVS purposes. If the period is several days, you may wish to have us ship to your billing address for your first order. Subsequent orders should process much faster after your ship-to address is "live" in your bank's merchant AVS records.

US Postal Service Delivery
We CANNOT ship by the US Postal Service. Since overseas U.S. military or foreign service APO/FPO addresses use the US Postal Service, we also cannot ship to them. Unfortunately, The USPS does not provide economical daily pickup services for business shipment of parcels as do UPS, FedEx and Airborne Express, which makes using them almost impossible. Furthermore, there parcel service is notoriously slow and unreliable. And finally, when packages are damaged or lost, their compensation procedures are slow and cost many hours of staff time that would add significantly to the cost of their service. These are the reasons why almost all online retailers cannot afford to ship by the USPS. We apologize for any inconvenience this may cause you.
Privacy
Policy
We protect your privacy 3 ways -- (1) We do NOT release or distribute your name, email contact information, mailing addresses nor telephone numbers, nor your credit card information to any person or any company. We don't give the information away, trade it or sell it. (2) Your order information is maintained right in our offices under our direct control and under electronically monitored physical security. (3) We protect your information from possible prying eyes as it moves across the Internet with the lastest secure ordering "Secure Socket Layer (SSL encryption)" technology.
Faxing
Credit Card
Info
Since we use the latest "encrypted" secure ordering technology to protect your credit card information and maintain utmost privacy, most people will be perfectly happy to submit their information online. However, if for any reason you are uncomfortable with sending your credit card information online, we will be happy to accept faxed credit card information. You may submit the order as usual, and select WILL FAX YOU for your Payment Method above. Just print out the next confirmation page. Complete the required information, then FAX the completed form to: 818-994-6900. Please be sure to write your Order Confirmation number on the front of your fax, so we will know which order it pertains to -- Thanks!
Money Orders
& Checks
Yes -- we DO accept money orders and bank cashier's checks! However, we do NOT accept personal or business checks -- please use a bank cashier's check or money order. SHIPPING FEES AND APPLICABLE TAXES MUST BE INCLUDED in the total amount of the cashier's check or money order. Our Smart Cart should calculate the shipping costs accurately for you after you submit this form, and email you the Grand Total as well as showing you on the confirmation screen you see after ordering. If there is a problem, feel free to call us toll free at 888-577-8889 or internationally at 818-780-5600 (hours are Monday-Friday, 9am-4pm Pacific time). You can also email us. If you email for your shipping total, please be sure to include your complete shipping address with street, city, state and postal code, as well as the quantity and products you want to order. If you have a problem, telephoning is the fastest and best way to get your Grand Total.
Purchase Orders We accept official purchase orders from US Government Agencies, State agencies and departments, schools and universities. To order by purchase order, please complete our PO Application (clicking this link may loose information in your shopping cart - sorry, it's unavoidable), then place your order as usual online using this form and selecting "Purchase Order" as your Payment Method above. If applicable, please enter your own Purchase Order Number and tax exempt numbers in the ADDITIONAL INFORMATION lines in the order form. After submitting your order, please FAX your official completed purchase order on your own stationery or form paper, signed with the proper official authorizing signature. Be sure to include the shipping charges and all products needed on your purchase order, and also print on the PO the CONFIRMATION ORDER NO. that we will email you right after you order. The Order No. will help us track your PO. Purchase orders are invoiced immediately on shipment, and included in the shipping box. Payments are considered past-due after 15 days. Please pay promptly to mantain your low-cost PO ordering status.
U.S. Mail
Orders
Yes -- we DO accept orders sent through the U.S. Mail, using money orders and bank cashier's checks! However, we do NOT accept personal or business checks -- please use a bank cashier's check or money order. Submit your order as usual, selecting "Check/M.O. by Mail" as your Payment Method above. SHIPPING FEES AND APPLICABLE TAXES MUST BE INCLUDED in the total amount of the cashier's check or money order. Our Smart Cart should calculate the shipping costs accurately for you after you submit this form, and email you the Grand Total as well as showing you on the confirmation screen you see after ordering. If there is a problem, feel free to call us toll free at 888-577-8889 or internationally at 818-780-5600 (hours are Monday-Friday, 9am-4pm Pacific time). You can also email us. If you email for your shipping total, please be sure to include your complete shipping address with street, city, state and postal code, as well as the quantity and products you want to order. If you have a problem, telephoning is the fastest and best way to get your Grand Total.

Obtain the money order or bank cashier's check in U.S. Dollars for the full amount of the Grand Total you receive from us -- be sure to write your ORDER CONFIRMATION NUMBER on it before you mail it. (The Order No. will be shown on the page that is displayed after you submit your order, and is alos on the confirmation email we send you a few seconds later.) If you have a printer, you may find it helpful to print 2 copies of that Order Confirmation Page -- keep one and send the other one to us along with your payment. Mail your payment to:

    CD-DVD-Supplies.com
    Attn: Mail Orders Dept.
    7625 Hayvenhurst Ave. Unit 2
    Van Nuys, CA 91406
C.O.D.
Orders
Yes -- we DO accept "Cash on Delivery" or C.O.D. orders! They must be paid by a bank cashier's check or money order. An additional $7.50 fee will be added to your shipping charges.

To order using C.O.D., complete these 4 easy steps: (Step 1) Place your order as usual here online, selecting "C.O.D." as your Payment Method above. (Step 2) SHIPPING FEES AND APPLICABLE TAXES MUST BE INCLUDED in the total amount of the cashier's check or money order. Our Smart Cart should calculate the shipping costs accurately for you after you submit this form, and email you the Grand Total as well as showing you on the confirmation screen you see after ordering. If there is a problem, feel free to call us toll free at 888-577-8889 or internationally at 818-780-5600 (hours are Monday-Friday, 9am-4pm Pacific time). You can also email us. If you email for your shipping total, please be sure to include your complete shipping address with street, city, state and postal code, as well as the quantity and products you want to order. If you have a problem, telephoning is the fastest and best way to get your Grand Total.

Once you have your Grand Total, (Step 3) obtain your cashier's check or money order for that FULL amount, including shipping and COD charges, etc. Then (Step 4) FAX us a copy of your cashier's check or money order to our sales office at 818-994-6900. Be sure to write your Order Confirmation number on the front of it, so we will know which order it pertains to -- Thanks!

We will ship your order once we have received your FAX copy of the check or money order, and confirmed the Grand Total.
International
Shipments
International Credit Cards
We accept American Express Cards or bank wire fund transfers as payment for international shipments. If you cannot use an American Express Card for online payments, please use wire transfers in U.S. Dollars as described below. A additional $15 fee applies to all overseas or international orders using the American Express Card. It should be added automatically by our Smart Cart, but if for any reason it is not shown, it will be added by our credit department to your charges.

International Wire Transfers
Actually using wire transfers is simpler than you may think. There are just 4 easy steps -- (Step 1) select "Wire Transfer" as your Payment Method above, and actually submit your order as usual. Then (Step 2) SHIPPING FEES AND APPLICABLE TAXES MUST BE INCLUDED in the total amount of the cashier's check or money order. Our Smart Cart should calculate the shipping costs accurately for you after you submit this form, and email you the Grand Total as well as showing you on the confirmation screen you see after ordering. If there is a problem, feel free to call us toll free at 888-577-8889 or internationally at 818-780-5600 (hours are Monday-Friday, 9am-4pm Pacific time). You can also email us. If you email for your shipping total, please be sure to include your complete shipping address with street, city, state and postal code, as well as the quantity and products you want to order. If you have a problem, telephoning is the fastest and best way to get your Grand Total. (Step 3) An additional $25 fee will be added for wire transfer order shipping fees. Finally (Step 4) ask your bank to wire the total amount in US Dollars you received from Step 3, including shipping fees and the $25 wire transfer fee, to our bank account:


BANK NAME: Bank of America, Sherman Oaks Branch, Sherman Oaks CA 91423 USA
ACCOUNT NAME: BULKMEDIA.COM
ABA or TRANSIT NUMBER: 121000358
ACCOUNT NUMBER: 0418711758


You should also call us or email us again, once the wire transfer has been successfully completed, to alert us that your end of the work is done.

We will ship your order once the receipt of proper funds has been verified by our bank.
Shipping for
Jewel Cases
& Other
Heavy Items
No special handling is required for smaller orders of 50 jewel cases or one or two boxes of labels are shipped easily and economically in standard packaging with no added fees or procedures -- and by either ground or air methods as you specify above. However, large orders of 100+ jewel cases, 5+ boxes of labels or other extraordinarily heavy or very fragile products may require special packaging, handling and shipping.

Due to their unusually heavy weight and fragility, we do not usually ship orders of 100 or more jewel cases outside the 48 contiguous USA States. Also, we recommend and will ship such large orders of jewel cases and other heavy items by GROUND means to save you money, unless you are informed of and explicitly authorize and approve the actual 2nd Business Day Air or Next Business Day Air shipping charges.

Feel free to call us toll free if you need special handling for any product you're ordering. Here is the number to call:

Toll Free: 888-577-8889
International: 818-780-5600

Office Hours -- Monday to Friday, 9am to 4pm Pacific USA Time
 



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